Testimonials

"We appreciate the rapid response and accuracy of the punch and die sets they make for us! We are punching very thin material, stainless steel and aluminum, with thicknesses of 0.005" to 0.020". Being in the prototype part making business, we need to have parts ready to ship in less than three weeks - sometimes in one week. So when we get the punches in house they are used the next day. It's a good feeling to know we have a supplier we can rely on to make it correctly and be on time!"

Lee


"I just wanted to write to thank you and your employees, notably Mike for all the assistance and service provided last Friday.

We had a customer walk into our counter at ten minutes to 4 in the afternoon needing some punches and dies for a job he is running. He needed them Next Day Air. Mike not only advised the right punch and die but was able to get the order picked, packed and shipped at a time that most certainly was well past your cut-off time.

The customer picked up the tooling today and is very happy.

Thank you for the care and concern in handling the customers and for the training provided to your employees."

Marie


"Julie,
I want to thank you again for your fantastic saleswomenship. You were sweet and pleasant on the phone. Thanks."

Thomas
President


"Michele,
As always it's a true pleasure working with you. This last order has been frustrating on my end. You have diligently been working with your engineers to meet my needs. This is truly awesome customer service! I will continue to purchase from CST."

Mike
Maintenance Supervisor


"Michele,
The stock order has arrived in great shape. Thank you for marking each package with the size. That makes the in-check so much easier. Please also thank the guys in the shop for getting this order together so quickly and the guys in shipping for the excellent packing job."

Charles
Owner


"Good morning Michele,
I really do hope you pass this along.
We, Purchasing and Sales appreciate the tech help and the delivery times we receive from you.
We give you a 5 in the ISO rating.
Thank you all for your help and support in all we do together."

Gay
Sales


"Hi Michele:
You were very helpful and the order was delivered when you said it would. I appreciate all the time you spent answering my questions, the pictures you sent me, and all that you did to get me what I needed. Best regards to you and all at Cleveland Steel Tool!"

Mike
Owner


"In a fast pace business and as a manager of 3 departments, the ability and ease to get quotes and confirmation quickly via e-mail is one of the highest priorities for me. Cleveland Steel Tool excels at this and makes my job that much easier."

Brad
Procurement Manager


"Sam, hey buddy I appreciate the follow up. That's great customer service that you rarely get nowadays. As for the punches and dies, they work perfectly as expected from a company that puts out a quality product  and sets the industry standards.   
 

Chris
Owner